When will I receive my order?
After ordering and payment is confirmed, it will be shipped within 2-3 BUSINESS days. (business days do NOT include weekends or holidays).
Smartphone cases are made-to-order(built-to-order), so it takes about 2 weeks from receiving the order to shipping them.
Why my order hasn't arrived yet?
If you are in Japan, give 2-7 days for the order to arrive.
If it is an international order, it takes about 1-4 weeks from Japan to deliver using flight delivery.
All orders are handled by "Japan Post".
If more than 45 days have passed, please contact me to review the status of your order.
Why is shipping to my country expensive?
Unfortunately, international shipping from Japan is pretty expensive ><
But I offer free worldwide shipping for all orders over ¥15,000!
If you can, group your orders with your friends or family to benefit free shipping♡
What medium do you use?
I use watercolor pencils from Faber Castell and gouache painting from Holbein and Turner.
Favorite papers are Canson (montval) 300g/m2, Canson (vidalon) 300g/m2 and Moleskine sketchbook.
What hardware/software do you use?
I use Procreate on my iPad Pro 10.5” and the Apple Pencil for drawing.
And Photoshop for getting artwork ready to be printed.
What brushes do you use in Procreate?
I love 6B Pencil, Dry Ink Brush, Bonobo Chalk and Shale Brush.